Paying a toll of distance travelled - toll fee by purchasing a route pass - 3139
Name and unique identifier according to the Register of Services:
3139 Paying a toll of distance travelled - toll fee by purchasing a route pass.
Payment of a fee for the use of the paid road network on the basis of distance travelled - toll fee for road vehicles under Art. 10b, para 3 of the Roads Act by purchasing a route pass.
The issuance of a route pass is a prepaid service related to the preliminary calculation and payment of the due toll (toll fee).
The categories of road vehicles for which the payment of toll for the use of roads included in the List of national roads for which toll is collected - toll fee, adopted by a decision of the Council of Ministers, are as follows:
1. Road vehicles designed to carry passengers with more than 8 seats, excluding the driver’s seat;
2. Road vehicles intended for the carriage of cargoes with two or more axles, having a total technically permissible mass, consisting of a trailer exceeding 3,5 t.
Legal basis for providing the administrative service / issuing the individual administrative act:
Roads Act - Art. 10, para 1, item 2, in connection to art. 10b, para 4
Ordinance on the conditions, procedure and rules for construction and operation of a mixed system for charging the different categories of road vehicles on the basis of time and distance travelled - art. 16, in connection to art. 8, para 3
Body providing the administrative service / issuing the individual administrative act:
Road Infrastructure Agency
The administrative service center, address, e-mail address, contact telephones, working hours:
Specialized unit “National Toll Administration”
Address: Sofia District (capital), Stolichna Municipality, Sofia
Ovcha Kupel District, 86 Nikola Petkov Blvd., p.o. 1618
Long-distance dialing code: 02
Contact phone: 0700 10 876 (08.00 - 22.00)
Email: info@bgtoll.bg
Working hours: from 09.00 to 17.30, without interruption
Procedure for providing the administrative service / issuing the individual administrative act, requirements and necessary documents:
Route passes can be purchased in the following ways:
- electronically - from the site www.bgtoll.bg and the mobile application;
- at a self-service terminal in retail outlets - by card payment, including by a fuel card;
- at the box office in the points of sale and in the regional road administrations of the Road Infrastructure Agency - by cash payment, card payment, including by a fuel card;
The route pass allows one road vehicle of the category under Art. 10b, para 3 of the Roads Act to pass a one-time distance in the scope of the paid road network from the starting point to the end point, with additional, preliminary specified intermediate points, which may not be more than four.
A route pass is issued after the owner or user declares the following:
- start and end point of the route, with up to four intermediate points along the route set by it
- the technical characteristics of the vehicle (registration number, nationality of the vehicle, vehicle category, emission class, number of axles of the data in the Part I Certificate of Registration of the motor vehicle).
Samples of forms to be filled in for the provision of the administrative service
Electronic.
Ways to request the service
Electronically, through the ELECTRONIC TOLL COLLECTION SYSTEM
Information for providing the service electronically: level of provision and internet address where:
b) the internet address where the application form is located;
c) Internet address for official application;
d) type of service (primary or complex), indicating, if complex, the primary services of which it is composed.
Primary.
Term of validity of the document / individual administrative act:
The route pass is valid for 24 hours from the declared start date and time of the trip.
The route pass can be purchased no earlier than 7 calendar days before the date of travel from a user registered in the electronic toll collection system, and no earlier than 24 hours before the date of travel - from an unregistered user.
Fees or prices, grounds for their determination and methods of payment
The amount of tolls per kilometer is defined in the Tariff of fees to be collected for the passage and use of the national road network (Tariff), adopted
With the Council of Minister Decree https://www.bgtoll.bg/content/files/2020/04/02/a1c48003edff0355cc5fc59c97e0aa26.pdf
The issuance of a route pass is a prepaid service related to the preliminary calculation and payment of the due toll (toll fee).
The distance travelled along the previously specified route is calculated as the sum of the lengths of the individual toll segments in which the respective road vehicle will enter, and the due fees are determined on the basis of the sum of the tolls calculated for the respective toll segments. Each entry into a toll segment is considered to be its complete passage.
The amount of the toll fees depends on the total technically permissible maximum mass of the vehicle, its environmental category and the number of axles, as well as the type of road - motorways or first, second class roads.
The service can be paid for in one of the following ways:
- electronically - from the site www.bgtoll.bg and the mobile application
- at a self-service terminal in retail outlets - by card payment, including by a fuel
- at the box office in the points of sale and in the regional road administrations of the Road Infrastructure Agency - by cash payment, card payment, including by a fuel card.
Body exercising control over the activity of the body providing the service:
Minister of Regional Development and Public Works.
Email address for suggestions in connection with the service:
Email: info@bgtoll.bg
Ways to receive the result of the service:
- When ordering electronically through the website www.bgtoll.bg and through a mobile application:
When issuing a route pass, it shall be sent in the form of an electronic message to an e-mail address, if such is indicated at the time of purchase, and the same shall be reflected in the electronic toll collection system maintained by the Road Infrastructure Agency;
- When paying for a route pass in cash, by bank transfer or by card payment, at points of sale located near the border checkpoints, in the regional cities of the country and along the paid road network, as well as through self-charging terminals, located on the toll road network, in the regional cities of the country and at the border checkpoints or near them:
The user receives a payment document confirming the payment of the relevant fee for the requested route and road vehicle.